Service Logistics

Forum ILS improves manufacturing companiesí service logistics in order to create a more effective service operations and an increased customer satisfaction.

Service logistics means e.g. development of methods and IT-support for technical and economical analyses of service resources when developing the products and related service offerings; and analyses of logistics related to service resources within the service operations.

A cost-effective logistics, of the service resources that the customers and the service organisations requires, generates best possible profit by creating high availability performance and low support cost for products and services.